West Asia Steel Company Services
Get to know our various services in the field of packaging machines
Our Services
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Technical consultations
In order to achieve success, you should choose the most correct possible path and request it from us. Our customers can benefit from the valuable experience of the experts that worked in technical unit of this company in order to choose the correct machine and equipment. You can also get the best counseling from this company according to the type of product and the intended environment for using the machine. Our technical experts in the fields of electronics, mechanics and related specialties are able to provide correct and useful information to customers.
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Teaching how to use the device correctly
The service and support team of this company will be happy if the operators use the device after receiving the necessary training. Learning how to work with the device will greatly contribute to its health. Operators and production managers can benefit from our training programs. During the installation and commissioning of the devices at the customer’s factory, the relevant staffs are fully trained on how to use them optimally. Training sessions can be arranged according to the customer’s needs. The service and support team of this company will be happy if the operators use the device after receiving the necessary training. By doing this, possible drawbacks can be prevented to a great extent.
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Aftersales Services
Quick response – resolving the issue as soon as possible Machines will need support and care after they are delivered to the customer The West Asia Steel after-sales service unit is ready to respond to customers and solve their problems 24 hours a day during seven days a week. After installing and setting up the machine, a program for repairs and preventive maintenance will be presented to you By using it, it is possible to partially prevent the occurrence of errors and drawback of the machine.
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Periodic services
Our services are divided into 2 parts in this section during certain periods of time By maintaining communication with customers and periodically visiting the packaging machines manufactured by this company, breakdowns and work interruption can be avoided to a large extent. Our services are divided into 2 parts in this section during certain periods of time. Services through phone calls, providing necessary guidance and sending requisite spare pieces for installation. In-person service, by visiting the customer’s factory and completely inspection the machine and finally doing the required work. To notify that the health of the machine ensures the customer’s confidence and prevents production interruption and unforeseen problems, in this company periodical services have special importance.
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Product packaging before purchasing the device
The packaging you will use in the future, today keep in your hands. you can pack some of your product in this company’s factory by our machine, before buying the machine. This work will have advantages for you to get to know more about how to do the machine’s work and how to order the machine and equipment you need. Products can be packaged simply or using the MAP method (regardless of the existence of conditions similar to the customer’s packaging space), in a trial way. Feasibility assessment, necessary tests, and production of sample packages make decisions faster and more helpful.
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Major repairs
This type of repair is done at West Asia Steel Machinery Factory During several years of using the machines, they will be exposed to wear and tear, which will require major repairs such as over hall. This type of repair is done at West Asia Steel Machinery Factory By providing these services, we maintain the value of the machine purchased from this company in the years to come, and we do not allow these wear and tear to cause the excessive value of the machine purchased from this company and its less use. Also, we can apply our new technologies to some extent, through system updates.
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Warranty -spare parts
All machines need support from the manufacturer after starting to work. This work is possible in West Asia Steel Machinery Company with the following method: Calling the technical support unit and communicating with the relevant expert for customer guidance Receive the defective part code and send it to the customer as soon as possible Dispatch of technical personnel to solve the customer’s problem as soon as possible
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Equipping the packaging line
Our customers can benefit from the valuable experience of the experts that worked in technical unit of this company in order to choose the correct machine and equipment. In order to achieve success, you should choose the most correct possible path and request it from us. You can also get the best counseling from this company according to the type of product and the intended environment for using the machine. Our technical experts in the fields of electronics, mechanics and related specialties are able to provide correct and useful information to customers.
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Food industry consultations
Buying a packaging machine alone cannot completely satisfy the customer’s need for product packaging, because the method and conditions of product production and maintenance, as well as the correct way to prepare and package the product had high great importance. Our experienced experts have a decent ability to provide relevant consultations and guide you in the accurate direction. From the time of evaluation to purchase and finally using the machine, our experts proffer the necessary guidance. Our purpose is customer success. The most important reason for this company to provide the essential consultations in the field of food industry is to help customers achieve their desired goals. When you are guided in the correct direction, your success will be our success as well.
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The correct method of packaging and developing work
We believe that the correct methods of doing work can lead to your cost reduction and greater success. Therefore, by receiving the type of product, the production capacity and the customer’s request on how to do the work, we introduce the right method to them. The shape of the packaging, pollution control and increasing the shelf life of the product are very important things that, if chosen correctly, can help the customer’s success in expanding the product market.
West Asian Steel
West Asia Steel has a brilliant history in the packaging machinery industry and has been active for 22 years and has been specialized in the design and manufacture of three sealer (vacuum) packaging machines for 10 years.
